When a credit card payment is transacted, two parties are involved – the buyer and seller, with the former paying the latter. A purchase may be reversed by the buyer, which is known as a chargeback. If you purchase something online or receive goods/services over the phone, you might find yourself unable to contact your creditors immediately. Perhaps it’s too late at night, or you’re away from your computer – whatever it may be, this article will help you if you face these issues in the future.
You have two options:. Once a buyer has made a chargeback claim against a merchant, there is little the merchant can do for some reason. Some customers will take advantage of this fact, sending out emails to random merchants requesting refunds for purchases made months ago – and they can get away with it too!