How To Fight Fraud Regarding Chargebacks
When a credit card payment is transacted, two parties are involved – the buyer and seller, with the former paying the latter. A purchase may be reversed by the buyer, which is known as a chargeback. If you purchase something online or receive goods/services over the phone, you might find yourself unable to contact your creditors immediately. Perhaps it’s too late at night, or you’re away from your computer – whatever it may be, this article will help you if you face these issues in the future.
You have two options:. Once a buyer has made a chargeback claim against a merchant, there is little the merchant can do for some reason. Some customers will take advantage of this fact, sending out emails to random merchants requesting refunds for purchases made months ago – and they can get away with it too!
Different Ways to Deal with Fraud Concerning Chargebacks
o Different institutions would advise you on how to handle chargeback cases. A good example is Ethoca chargebacks offering you various approaches concerning such incidents. For instance, you should not refund a customer if they claim that you never sent their item. Even if you have proof of postage, an … Read more